On any Apple device, most routine maintenance, problem solving and issue rectification can be done in about an hour, but it's a good idea to allow for extra time as you will think of other things you need.

Hourly rate for tuition, maintenance, problem diagnosis and rectification etc:

Hourly charge:
£28
Charged in 15 minute increments. Minimum charge £20.

Callout charge:

Free local* callout.
Callout outside the local area will be charged at either £15, £25, £30 or £50, depending on distance.
See area covered for details.

Payment methods:

Cash, cheque, bank transfer (BACS)

Services:

Quick service:
Takes around two hours £56
Full service:
£80 (off site - includes local* collection and delivery)

Replacement parts, hard drive / SSD installation, web design, everything else:

Contact MacDoctor Wales for a quote

*Local area (free call out)
Machynlleth, Cemmaes Road, Dinas Mawddwy, Mallwyd, Corris, Pennal, Aberdyfi.


Terms and Conditions


Data loss:

Mac Doctor Wales takes every care to ensure your data remains intact on your device/s during any procedure and advises that you back up your data in at least two places (one local / one remote). It is the client's responsibility to advise Mac Doctor Wales of their specific data layout before work is undertaken to ensure that the correct data safety protocols can be put in place to prevent data loss. If a procedure is likely to cause data loss MacDoctor Wales will advise backing up data based on the client's information before work commences or will create a back up before starting. MacDoctor Wales will not be liable for any data loss whatsoever or any resulting loss or consequential loss whether financial or otherwise. By accepting services from MacDoctor Wales the client is strictly bound by these terms and conditions.

Supply of services:

Payment for services supplied by Mac Doctor Wales overdue by more than seven days will be subject to interest charged at 10% per week.
Payment for services supplied by Mac Doctor Wales overdue by more than thirty days will be undertaken by an authorised third party debt collection agency. The client agrees that they shall be liable for all expenses incurred by Mac Doctor Wales in the collection of overdue payment of supplied services. By accepting services from Mac Doctor Wales the client is strictly bound by these terms and conditions.

Supply of goods:

All goods remain the property of MacDoctor Wales until any related invoice is settled in full. MacDoctor Wales reserves the right to repossess any supplied goods if any related invoice remains unpaid after seven days of the invoice date. The client agrees that they shall be liable for all expenses incurred by MacDoctor Wales in the repossession of supplied goods. By accepting goods from MacDoctor Wales the client is strictly bound by these terms and conditions.

In using this website:

MacDoctor Wales does not collect any personal information about you or your browsing choices via this website. This website is provided solely for information and contact purposes. MacDoctor Wales does not use any email addresses or contact information other than for the purposes of replying to client contact. Your email address and other contact information will only be stored if you become a client of MacDoctor Wales and used solely for business contact. Your information will never be passed on to any other third party.